Privacy Policy & Data Protection
This policy explains what information Tangshan Taitao Sanitary Ware Co., Ltd. (“TAITAO”) collects through www.taitao-hs.com, how we use it, and how your business data and proprietary OEM drawings are protected. We collect business contact information for quotation and OEM cooperation purposes only, and we do not sell personal data to anyone.
Executive Summary for B2B Importers
Zero Data Selling
We never monetize, rent, or trade customer contact details or purchase histories.
CAD & Tooling Shield
Customer-uploaded CAD/STP/DWG drawings remain 100% proprietary under strict NDA.
Global Compliance Reference
Handling practices are framed with reference to EU GDPR, US CCPA/CPRA, and China PIPL requirements.
Transparent Processing
Data is collected solely for quotation, engineering evaluation, sample molding, and container export logistics.
01. Scope & Data Controller
Section 01This Privacy Policy applies to information collected through this website and its inquiry forms, by email, over WhatsApp, and during factory visits and video tours.
Data Controller Identity
Data Controller Identity:
Entity: Tangshan Taitao Sanitary Ware Co., Ltd. · Manufacturing Base: North of Linxi Road, East of Madong Road, Guye District, Tangshan, Hebei Province 063199, China · Official Domain: taitao-hs.com · Email: service@taitao-hs.com · Telephone/WhatsApp: +86 139 1106 5773
02. Information We Collect
Section 02As a specialized B2B sanitary ware manufacturer, we primarily interact with corporate buyers, wholesale importers, sanitary brand managers, interior contractors, and commercial project specifiers. The categories of information we collect include:
Categories of Information We Collect
A. Business Identity & Contact Records
What you submit through our inquiry form: your name, company name, email address, country, buyer role, target order quantity, and your product requirements — plus anything you add later by email or WhatsApp, such as shipping addresses, VAT/EORI numbers, and freight forwarder contacts.
B. Engineering Files & OEM Specifications
For custom OEM/ODM projects: the drawings and models you share (2D CAD files such as .dwg/.dxf and 3D models such as .step), target specifications, glaze and finish requirements, and custom logo artwork for private labeling.
C. Commercial Order & Logistics Data
Purchase orders (PO), Proforma Invoices (PI), target order quantities, destination port of discharge, Incoterms preferences (FOB Tianjin, CIF, DDP), and freight forwarding contact details.
D. Technical & Device Browsing Data
IP address, browser type and version, language settings, operating system, timestamp of requests, referring URLs, and download history of technical PDF spec sheets and digital master catalogs.
03. CAD/3D Drawings & OEM Confidentiality Protection
Section 03Strict Industrial Non-Disclosure Protocol
Custom product geometry is valuable intellectual property. NDA signing and spec-sheet freezing are the first milestone of our OEM process, and the safeguards below apply to every custom project:
Confidentiality Safeguards
Access Compartmentalization
Client drawings are handled only by the mold engineers and CNC programmers who work on that project — TAITAO machines its molds 100% in-house through its own tool & die division, so files stay inside the factory.
No Cross-Sharing
Your proprietary geometries never leak into the open market: we do not display, present, or produce from your custom drawings or tooling for any other buyer without your written authorization.
Dedicated Mold Custody
Tooling dies and molds paid for by an OEM client remain dedicated exclusively to that client’s orders.
Golden Sample Confidentiality
The countersigned Golden Sample Approval Sheet locks your mass-production specification; the approved sample and its drawings are archived as confidential project records.
04. Purposes & Legal Grounds for Processing
Section 04With reference to the EU General Data Protection Regulation (GDPR Article 6), the California Consumer Privacy Act (CCPA/CPRA), and the Personal Information Protection Law of the People’s Republic of China (PIPL), we process your data under the following lawful bases:
| Processing Purpose | Data Categories | Legal Basis |
|---|---|---|
| Quotation & Engineering Feasibility | Company name, email, target volume, CAD drawings | Pre-contractual performance (GDPR Art. 6(1)(b)) |
| Sample Production & Tooling | Tolerances, shipping address, recipient contact | Contractual execution (GDPR Art. 6(1)(b)) |
| Customs Clearance & Bill of Lading (B/L) | Consignee name, notify party, tax ID, port of discharge | Legal obligation (GDPR Art. 6(1)(c)) |
| Website Security & Fraud Prevention | IP address, server logs, browser user-agent | Legitimate interest (GDPR Art. 6(1)(f)) |
| Industry Technical Updates & Catalogs | Email address, corporate name | Freely given consent (GDPR Art. 6(1)(a)) |
05. Cookies & Analytical Technologies
Section 05Our website uses minimal cookies and anonymous analytics. Inquiry forms are protected by Cloudflare Turnstile human verification, and anonymous Google Analytics 4 measurement is used for aggregate traffic statistics. We do not use third-party behavioral advertising cookies or cross-site tracking pixels.
Cookie Categories
Strictly Necessary
Essential for site navigation, catalog downloads, and inquiry form submissions.
Performance & Analytics
Anonymous Google Analytics 4 measurement of aggregate traffic and page performance — no names, no contact details.
Preference Storage
Remembers session state during your visit; no third-party advertising identifiers are set.
06. International Cross-Border Data Transfers
Section 06Because TAITAO is headquartered in Tangshan, China, data provided via our international website may be transferred to, stored, and processed in China and on intermediate secure cloud infrastructure (e.g., Cloudflare certified hosting facilities).
For transfers of personal data originating from the European Economic Area (EEA) or the United Kingdom, we apply the Standard Contractual Clauses (SCCs) approved by the European Commission as the transfer mechanism, ensuring an adequate level of data protection equivalent to GDPR standards.
07. Data Security & Storage Architecture
Section 07We implement technical and organizational measures to safeguard your business records and engineering models against unauthorized access, loss, or alteration:
Security Measures
TLS Transmission Encryption
All data transferred between your browser and our servers is encrypted over HTTPS with modern TLS cryptographic protocols.
Restricted Engineering Repositories
Client mold tooling drawings and CNC machining coordinates are safeguarded on access-controlled engineering servers, separate from the public website infrastructure.
Human Verification on Forms
Inquiry forms are protected by Cloudflare Turnstile and relayed through a server endpoint that holds the submission credentials — automated spam cannot harvest the inquiry channel.
08. Retention Periods & Document Archival
Section 08We retain personal and commercial data only as long as necessary to fulfil the commercial purposes outlined herein:
Retention Schedule
RFQ & Pricing Inquiries
Retained for up to 24 months to support price re-validations and subsequent seasonal procurement rounds.
Production & Tooling Records
Retained for 10 years to support our 10-year ceramic body warranty, mold replacement cycles, and serial batch traceability.
Customs & Export Documentation
Retained in line with applicable Chinese customs record-keeping requirements and international maritime trade practice.
09. Your Legal Rights (GDPR / CCPA / PIPL)
Section 09Depending on your location, you hold statutory rights regarding your personal information:
Statutory Rights
Right of Access
Obtain confirmation of whether your data is processed and request an export.
Right to Rectification
Request correction of inaccurate company or contact records.
Right to Erasure (“To Be Forgotten”)
Request deletion of your contact records where no legal obligation requires retention.
Right to Object & Opt-Out
Unsubscribe from technical newsletters or catalog bulletins at any time.
10. Contact Our Data Protection Desk
Section 10If you have questions, complaints, or feedback concerning this Privacy Policy, our data protection protocols, or you wish to sign a formal NDA, please contact our compliance department. We respond to all formal verified inquiries within 30 days.
Tangshan Taitao Sanitary Ware Co., Ltd. — Compliance Department
Data Protection Email
service@taitao-hs.comInternational Desk
+86 139 1106 5773Plant & Registered Address
Guye District, Tangshan, Hebei Province, China
Get in Touch with TAITAO
Send us your project requirements, RFQ, or product questions directly to our manufacturing headquarters in Tangshan, China.
Contact Details
Factory Location
North of Linxi Road, East of Madong Road,
Guye District, Tangshan City, Hebei, China
Call / WhatsApp
+86 139 1106 5773Direct responses within 12 business hours. Free CAD files & container load planning available.
